O.K., so i called up Michaels yesterday. i had put off doing it mainly because after i calmed down about the whole thing, i didn't care anymore. but it was still nagging me in the back of my mind. it's the principle of the matter. you just don't treat people like that. plus, i'd never get away with treating clients that way. ESPECIALLY BEING BLACK. why should she?
so, the kids were with grandma, hub was at work, it was nice and quiet. i called and asked to speak to the manager. his name was tracey. or stacey. i actually don't remember. anyway, i went on with this big spill about Pam, and how she treated me like shit (didn't say shit), blah, blah, blah....so unacceptable....blah, blah, blah...she needs to brush up on her customer service skills....blah, blah, blah.
all the while thinking that i'm probably talking to myself anyway, because he probably doesn't give a rats ass about what i'm saying. so i finished my piece, and then it was his turn to talk.
once he started apologizing, i could tell right away he was a black man. so sue me, i called it. i know he was black. he had that bass in his voice (yeah, i said it). so he began telling me how sorry he was and he'll have a chat with Pam.
i'm thinking GREAT. he probably thinks i'm just some old white snob...i should have made myself sound black, so he'd know where i was coming from. i can turn that on and off when i want, and most of the time it's off.
Damn. oh well.